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CLIENT SATISFACTION TAKES NOSEDIVE IN AIRLINE SURVEY
Posted: July 2nd, 2009
Jaclyn Giovis can be reached at 954-356-4668 or jmgiovis@sunsentinel.com INFORMATIONAL BOX:
How they fared
J.D. Power and Associates ranked the best and the worst-performing airlines in customer satisfaction. High-flying
Alaska Airlines
JetBlue (top low-cost carrier) Left at the gate
US Airways
AirTran
Frontier
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