Surprise in the Family

Posted By Ralph Hood
AirportBusiness Columnist

I am amazed.

Wife (of 39 years) Gail is the last person I would have suspected.

I hear my airline-pilot friends complain about passenger behavior (passengers won’t listen, they won’t behave, they don’t know what they’re doing). Usually, I have chalked it up to poor customer service. After all, why should we expect infrequent flyers to know the ropes?

I may be forced to change my thinking.

This morning (at 6:00, BTW) I took Wife Gail to the airport for her first airline flight since the foiled terrorist plot in London. Last night I suggested she check one bag with everything in it that she could possibly live without for a few hours.

Now bear in mind that this is an intelligent woman. She keeps up. She reads. Also, she has heard me talk about the airlines for lo, these many years, and she edits everything I write about the industry.

This morning, as we drove to the airport, Gail put lotion on her hands, then put the bottle in her large, carry-on, pocketbook. I, of course, expressed absolute amazement.

I will shorten this story. Wife Gail had to throw away several items. No doubt she held up progress at the security check point.

And I? I have a totally new respect for the difficulty of convincing the flying public of the truth.  

Why did she do it? Near as I can tell, she just wasn’t convinced by all of the media reports. Then, when I explained it to her, she obviously figured, “Well, there goes Ralph again trying to run everybody’s business.”

Now you know, of course, I took great pleasure in telling her “I told you so.” Wrong. I didn’t say a word. I may be old, fat and bald headed, but I ain’t stupid.

Besides. I want to stay married to her for many more years.

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4 Responses to "Surprise in the Family"

  • Jim–
    Thanks for writing. Are you still running Cessna?
    I, too, have found hotels to be on top of the situation. I will be in PHX on 9/30/06. Will you be there? Please send me an e-mail.
    Ralph Hood

  • Jim Hackman

    Ralph, Not sure how your experience has been but…one segment of the travel industry is all over the changes in security proceedures. The HOtels! Walked into the room and found TWO small sample size toothpastes next to the little shampoos and lotion. Hampton had toothpaste in foil packs! And just think, actually saving them money because we can’t take the all the little lotion and shampoo stuff home anymore! See you on the road (maybe in PHX?).
    Jim

  • Thanks, Randy.
    I owe the longevity of my marriage to one of my airport cars, a 1962 Chevrolet Impala. Gail got mad at me at breakfast one morning in 1975. Soon as I left for the airport she packed the good car, kids and all, to leave me. Then she got to feeling guilty about leaving me with only the Impala. Decided to wait until I got home and make me drive her home to her Mama’s. Late that afternoon she decided to give me one more last chance, unpacked the car and stayed. I didn’t find out about it for more’n ten years!
    Ralph Hood

  • Ya’know Sir Ralfus, in those last two lines there I think meb’be that “you done broke the code!”

    Best, Randy

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